Frequently asked questions

There is no single, clear-cut definition of the term compliance. In its literal sense, compliance simply means adherence.

A common definition is:

“The promotion and monitoring of adherence to external and internal rules that are relevant to the integrity of the organization. The rules and standards set by the organization itself are explicitly included in this.”

In recent years, however, the role of compliance has shifted. Rather than focusing solely on monitoring rules, it is increasingly about fostering integrity. For some organizations, the following definition therefore feels more appropriate:

“Compliance is strengthening the integrity of the organization, its governance, its employees, the market, and its data.”

In general, the responsibilities of a compliance officer include:

• Defining the scope of the compliance function
• Carrying out compliance risk assessments
• Advising on and co-developing internal policies that translate legislation and external regulations into practice
• Raising awareness of compliance among the board of directors, supervisory board, and employees
• Conducting or overseeing monitoring activities to ensure adherence to laws, regulations, and the organization’s own values and standards
• Engaging in consultations, both internally and externally
• Acting as a contact point in relation to legal requirements and internal integrity issues
• Serving as the primary contact for regulatory bodies such as the Authoriteit Financiële Markten (AFM) and De Nederlandsche Bank (DNB)
• Reporting on compliance activities performed
• Advising on sanctions
• Staying up to date with changes in laws and regulations, regulator guidelines, and relevant societal developments and expectations

For more information about cancelling a training program, please see our cancellation policy.

We strive to deliver the best possible service. If something does not go as expected, we encourage you to let us know. You can share your concern with your regular contact at the Netherlands Compliance Institute or with Diane Wielenga directly. All complaints are treated with confidentiality. We aim to respond within one working week, and if more time is needed we will update you as quickly as possible.